Third Party Sub-Processors - Line-Up as a Data Processor

As part of providing our services we may use the following data sub-processors:

Entity Name Purpose Applicable Service
Algolia Algolia, Inc (Algolia) are providers of search indexing software which enable elements of our web dashboard. Search
AWS Amazon Web Services, Inc (AWS) are providers of our web servers and associated infrastructure. Web Servers
Dropbox Dropbox, Inc (Dropbox) are providers of cloud-based file storage. Customer Service
Elastic Cloud Elasticsearch BV (Elastic Cloud) are providers of database search software. Dashboard
eReceptionist J2 Global, Inc (eReceptionist) are providers of our business phone system. Customer Support
GitHub GitHub, Inc (GitHub) are providers of web-based hosting for version control using git. Dashboard
Google Analytics Google, Inc (Google Analytics) are providers of our website analytics software. Analytics
G Suite Google, LLC (G Suite) provide email clients and calendars as well as cloud-based software for document collaboration online. Customer Support Keen Labs, Inc ( provide a data visualisation API. Dashboard
LogRocket LogRocket, Inc (LogRocket) are providers of error logging software. Error Logging
New Relic New Relic, Inc (New Relic) are providers of our web infrastructure performance monitoring. Server monitoring
PCA Predict GB Group PLC (PCA Predict) provide address validation Venue creation
Postman Postdot Technologies, Inc (Postman) software.provide our API Development environment. API
Pusher Pusher Ltd (Pusher) provides an API to create communication features in web and mobile apps. Dashboard BPVA ( is a provider of an API to enable reserved seating as part of ticket purchase. Reserved Seating
SendGrid SendGrid, Inc (SendGrid) is a cloud-based SMTP provider - enabling delivery of transactional and marketing emails. Emails
Slack Slack Technologies, Inc (Slack) provides messaging services. Customer Service
Sentry Functional Software, Inc (Sentry) provides server error tracking. Server Errors
Stripe Stripe, Inc (Stripe) are the payment services provider integrated with Line-Up. Subscription Payments
Xero Xero, Inc (Xero) are providers of accounting software. Subscription Payments and Invoicing
Zendesk Zendesk, Inc (Zendesk) are the providers of our customer suppport tools and our Help Centre. Customer Support and Help Centre